Returns & Exchanges

At DESIGNME Hair, we want you to love your hair routine; if a product isn't the perfect fit, you can return it within 30 days of purchase. We offer hassle-free returns on all gently used items to ensure you find the professional-grade results you deserve.

Return Process

• 1.
  Check Eligibility

  Ensure your items were purchased directly from designmehair.com and are within the 30-day return window from the date of delivery.

• 2.
  Start Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Print your prepaid shipping label and securely pack your items in their original packaging to prevent damage during transit.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.